Above and Beyond Support
Our one-of-a-kind customer service engineering team has created tools that allow our customers to get the most out of their connectivity solutions.
Sun Interference Calculator
Use our Sun Interference Calculator to calculate predicted interference times based on satellite, antenna location, and frequency band.
Look through weekly updates on each of our satellites with the Keplerian Data tool.
Track the weekly locations of our satellites through the Ephemeris Data tool.
Learn the satellite basics with our satellite 101 breakdown covering topics such as eclipse season, digital compression and space weather.
Satellite Configuration & Technical Information
Detailed information on beacons and configurations for payloads and transponders for each active satellite can be found on MyIntelsat.
MyIntelsat - the Intelsat’s customer portal, the Intelsat Service Management portal for Flex products, and the Intelsat General Service Management portal, provide you with a view into your services and the ability to manage your mobile network."