Delight Your Customers

The Onboard Portal is your passengers’ gateway to inflight connectivity, entertainment, flight and destination information, and more. The highly configurable design lets you tailor the interface to your unique brand. Built, managed, and hosted by Intelsat, Onboard Portal can deliver a personalized experience that makes it easy for passengers to connect, be engaged, and entertained. A variety of design options allow customization based on specific routes, destinations, or other parameters.

The Portal Manager lets you design a portal that fits your business needs and create a custom passenger experience across the entire fleet. Our Portal Manager hosting service includes a suite of APIs and access to a virtual lab for testing. You control the total inflight experience. Your passengers will recognize and delight in the customized brand experience you create.

Looking to extend the reach of your airline’s mobile application? We provide the tools to create an integrated end-to-end experience without having to leave your airline’s app. Personalize the customer journey. Recognize and reward high-value customers with free inflight connectivity. Deliver relevant and timely information throughout the journey and mitigate potential issues in real time. All this and more are possible.

Create an experience that allows passengers to seamlessly connect to onboard Wi-Fi as easily as they do on the ground, using the telecom provider they already subscribe to. Access is granted when they step on board the aircraft and continues throughout the flight with no additional steps required.