Exceptional Inflight Experiences

Unleash Inflight Connectivity: Engage, Entertain, and Empower Passengers & Crew

Commercial Aviation / Exceptional Inflight Experiences

Explore Ways to Bring a Connected Inflight Experience in a Model That Suits Your Airline

Delivering an exceptional experience requires more than just meeting traditional service levels. Let us help you create an experience that exceeds your passengers’ expectations, achieves your business objectives, and builds your brand.

Our tools and expertise that allows you to realize your vision for your passengers and airline. From a portal tailored to your brand to a hosting service for your uniquely created access page, and a menu of engaging service offerings, you have options to configure a solution that delights and empowers your customers.

Design Your Solution

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Entertainment and Engagement
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Passenger Experience
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Revenue Generation
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Customer Care

Your passengers are in good hands. Our multilingual Customer Care team provides around-the-clock customer service via live chat, phone, and email to ensure a positive connectivity experience for your passengers around the world. Passengers can message directly with the Customer Care team while in flight to resolve any questions or concerns.

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Embraer jet
News Release
Intelsat, Embraer to Factory Install Multi-Orbit Service
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Skymark Airlines planes equipped with multi-orbit connectivity
News Release
Intelsat Multi-Orbit Inflight Connectivity Coming to Skymark Airlines
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Thai Airways International’s Airbus A330-300 with 2ku inflight connectivity
News Release
Intelsat Inflight Connectivity Launched on THAI’s New Airbus Fleet
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Intelsat multi-orbit electronically steered array (ESA) on top of plane
News Release
Intelsat Installs Multi-Orbit System on 130 Aircraft, Nearing 1000 Orders
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Intelsat’s customer support control room helping airlines 24/7
Blog
Intelsat’s Non-stop Support Helps Airlines Offer Exceptional Experiences in the Skies
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Commercial airplane in sky with circling digital dot design to illustrate inflight connectivity.
Blog
Transforming Airline Operations with Non-stop Connectivity and Reliability
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pilot using tablet with inflight connectivity
Infographics
Enhancing Operational Performance with Multi-orbit Inflight Connectivity
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team discussing inflight connectivity solutions
Blog
Intelsat’s Partnership Approach Empowers Airlines with Customized, Industry-leading Connectivity Solutions
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airline cockpit
Videos
 Empowering Your Airline with Real-time Data
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free inflight wi-fi passenger
Infographics
Build Loyalty and Enhance Your Brand with Free Inflight Connectivity
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airline cabin with inflight connectivity
Blog
Intelsat Flexibility Means Airlines Can Deliver Unique and Differentiated Inflight Connectivity Services for A...
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Greenerwave terminal strategy
News Release
Intelsat Unveils Terminal Strategy to Power Multi-Orbit Satellite Services
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Condor plane with Intelsat inflight connectivity
News Release
Intelsat Inflight Service Launches on Condor’s New Airbus Fleet
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Japan Airlines 737 with Intelsat multi-orbit connectivity
News Release
Intelsat Multi-Orbit Inflight Connectivity Coming to Japan Airlines
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Intelsat CRJ-700 with electronically steered array (ESA) antenna installed to offer superior inflight Wi-Fi
Blog
Unmatched Reliability: Intelsat’s Cutting-edge Antenna Elevates Non-stop Inflight Connectivity Experienc...
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