Your privacy is important to us at Intelsat. Which is why we believe in an active approach to safeguarding your privacy online. Our policy covers the types of information we collect and how Intelsat treats personal information. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
These features may include:
- Contact forms
- Opt in email for news releases, events or investor relations
- Send to a friend
Depending on the feature you use, we may collect one or more of the following types of personally identifiable information: name, address, phone number, email address, username and password. If you do not provide this information, you may not be able to request additional information or be able to view customized parts of the site.
If you specifically request follow-up contacts by Intelsat or ask to be put on our email list when you register, we may contact you from time to time. However, unless you specifically request communication from Intelsat, we will not contact you.
We may use the personal information you provide us to improve our marketing and promotional efforts; to statistically analyze website usage; and to improve our features and the content of our sites. This would never opt you into a service you did not request.
Intelsat supports ePrivacy and the EC Directive. Like most companies, we use “cookie” technology on our site to collect aggregate information. When you visit our site, the cookie tells us whether you’ve visited us before or are a new visitor. This allows us to measure the effectiveness of our site for new and returning visitors. The cookie captures only personal information that you have voluntarily entered on our site and is used only to pre-populate forms. Additionally, the cookie does not extract any information from your computer.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Information Sharing and Disclosure
Intelsat does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Intelsat under confidentiality agreements. These companies may use your personal information to help Intelsat communicate with you about offers from Intelsat. However, these companies do not have any independent right to share this information.
Questions and Suggestions
If you have questions or suggestions, please feel free to contact us.
7900 Tysons One Place
McLean, VA 22102-5972
Customer Assistance (24-hour): +1 (703) 559-6800