Network Operations Center

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Intelsat Network Operations Center (NOC)

Operations Center Network Operations Center (NOC)
Description Supports rapid carrier access of satellite news gathering (SNG), occasional use (OU) and initial commissioning of full time (FT) services.
Provides initial fault detection, escalation and resolution; carrier measurement and monitoring; satellite transitions and payload configurations.
Supports IntelsatOne®, broadband and full-time managed video and network services. Includes real-time video and network monitoring and alarming, circuit optimization and technical support. Intelsat Managed Services use Intelsat-owned or contracted terrestrial or ground station equipment.
Contact to
  • Activate an OU service on a satellite (carrier access)
  • Report or receive status on a service issue
  • Activate or change a new or existing service (SSOG)
  • Activate or change full-time Intelsat Managed Service
  • Report an issue with a full-time Intelsat managed service
Contact Information +1 404.381.2900
+1 84Intelsat (1.844.683.5728) (US toll free only)
NOC: [email protected]
Occasional Use Bookings: [email protected]