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Dependability as a Service: The Key to a Positive User Experience

January 11, 2019 ISPs, MNOs, and Telcos

For more than 100 years, variations on the motto “the customer is always right” have driven the way in which businesses approach the people who buy their products and use their services. And although the word “always” might seem too strong at times, we can at least acknowledge that providing a consistently positive customer experience ... Read More