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Customer and Partner Portal

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View your full-time services, invoices and service tickets. Manage antennas, transmission plans and contacts. Access OU capacity, coverage maps and satellite configuration


  • Newest full-time services
  • Newest open service tickets
  • Recent invoices
  • Quick links to popular pages
Full-time Services

Service details for all full-time services including assigned capacity, monthly charges, associated service tickets and transmission plans

Search for Service Tickets and view details

View and download invoices

OU Corner

Active OU Video Capacity

OU IntelsatOne® Fiber and Teleport Network information

Booking Services with Intelsat

Major OU Video Routes

Special Events Calendar

Antenna Registration Manager (ARM)

Intelsat requires customers to use the MyIntelsat Antenna Registration Manager application (ARM) to register all antennas using the Intelsat network. This easy-to-use tool immediately provides customers with antenna codes upon successful registration. Customers can also use ARM to manage existing registration records.

RF Manager (RFM)
  • View your active capacity across the Intelsat fleet
    • Usage of contracted bandwidth and power on a transponder basis
    • Graphical depiction (sawtooth) of your transmission plan
    • Associated spectrum plot
  • Create and submit transmission plans
  • View previously issued SSOG messages
  • View beam contours and identified antennas on a map
  • View transponder information – SFD @ Beam Peak, Saturated EIRP @ Beam Peak, and G/T @ Beam Peak

Sun Interference Calculator – Predict possible Sun Interference for your Earth Station(s).

Lease Transmission Plan Program (LST5) – Downloadable link budget calculator to generate transmission plans and to determine optimum HPA and earth station size requirements

AZELPC Utility – Downloadable azimuth and elevation calculator

G/T Calculator – Downloadable G/T calculator

  • Coverage Maps
  • PRMs
  • Technical Support
  • My Contacts
    • View the contacts Intelsat has on record for your account
    • Edit your own record
    • Request updates
  • My Account Team
    Visible only to users with Full access

    • Sales Director
    • CSE
  • Training & Documentation
    • Overview
    • IESS
    • SSOG
    • LST5 training
    • OLM user guide
  • Satellite Data
    Links to

    • Ephemeris data
    • Keplerian data
  • IntelsatOne reference documents
  • Security audit report
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