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 In late October, portions of the Mid-Atlantic and Northeastern United States were devastated by Hurricane Sandy, which flooded coastal areas, caused billions of dollars of property damage and knocked out power for millions. Those who did have power were able to stay informed by local and national television broadcasts, which were mostly unaffected by the storm.The resiliency of cable and direct-to-home television services during the historic storm was no accident – in many cases it was the byproduct of media distribution networks that leveraged Intelsat’s satellite and highly flexible IntelsatOne terrestrial network. When distribution facilities flooded and transatlantic fiber paths failed, several of Intelsat’s media customers had already enacted plans to re-route content to our other uplink facilities and stay on the air. AMC Networks, which provides programming origination for several television networks, normally uplinks content from its teleport on Long Island, N.Y., to Intelsat’s Galaxy 14, Galaxy 17 and Galaxy 23 satellites, for distribution to cable head-ends across the country. Fortunately, AMC Networks had a disaster recovery plan in place that temporarily routed its traffic to two Intelsat teleports in California via IntelsatOne. The plan was executed seamlessly, and the programmer’s customers never missed service. “AMC Networks was able to rely on Intelsat’s satellite and ground solutions to keep our nationally distributed cable networks up and running during one of the worst storms the East Coast has ever experienced,” said AMC Networks' Steve Pontillo, EVP & chief technology officer. “Intelsat’s unique hybrid solution continues to meet our needs for reliable programming distribution.” Another Intelsat customer transports more than 30 television channels via undersea fiber from Europe to New York, where the channels are handed off to Intelsat and sent to the Mountainside teleport in Maryland for uplink to Galaxy 19. When the storm caused the undersea fiber link to fail, the company’s DTH channels went dark. The customer then called Intelsat for support. Intelsat worked with the customer to set up an ad-hoc solution that routed their channels to Intelsat’s teleport in Germany. The channels were uplinked to the Intelsat 905 satellite, downlinked at the Mountainside teleport, and finally uplinked to Galaxy 19. “We created IntelsatOne to give our customers unmatched flexibility – no one else can combine satellite and terrestrial infrastructure with as many options as Intelsat,” said Ken Takagi, Intelsat’s Director of Managed Media Services.. “As a result, we were able to put into place a simple and effective disaster recovery solution for our customers’ proactive plans. For those who needed reactive assistance, we restored service within minutes, whereas the customers’ outage times could have been 24 hours or longer if they had been working with a fiber-only service provider.” |
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| Intelsat recently donated satellite distribution services for the “12-12-12” Hurricane Sandy relief concert in New York City, working with AMC Networks. Intelsat provided capacity for the Dec. 12 event via its Galaxy 17, Intelsat 11 and Intelsat 805 satellites, enabling viewership across North America and South America. Read the press release >> |
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| › An Update from Africa | |||
| › Ku- vs. Ka-Band – Separating the Hype from the Facts | |||
| › Case Study: Media Customers Deploy Disaster Recovery Plans during Hurricane Sandy | |||
| › The Battle to Safeguard C-band Spectrum | |||
| › On the Move: Intelsat Advances Its Mobility Business | |||
| › Improved Trouble Ticketing System to Enhance Customer Experience | |||
| › Panasonic Aviation Chooses IntelsatOne to Complement Satellite Network | |||
| › ABC's Rich Wolf Wins 2012 SSPI Mentor Award | |||
| › Intelsat Assumes Full Ownership of Intelsat 28 Satellite | |||
| › Intelsat to Relocate U.S. Headquarters to Northern Virginia in 2014 | |||
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